Spa advice
Personal guidance on choosing the right model for your space and budget.
Complete spa service from first advice to ongoing care
Every purchase includes guidance on choosing, planning, delivering and running your spa.
Site planning
Foundation, power, drainage and access checked before delivery.
Delivery & placement
Careful transport and precise positioning by our own team.
Installation & start-up
Full connection, first fill, chemistry setup and handover explanation.
Maintenance & water care
Scheduled maintenance, water analysis and accessory supply.
Warranty & repair
Manufacturer warranty support and direct repair service.
Your spa arrives ready to use
We handle transport, placement and start-up so you can focus on your first soak.
- RequestSubmit your question or appointment request.
- AdvicePersonal consultation and model or service match.
- Site checkWe verify access, foundation and power on-site or remotely.
- PlanningDelivery date and route confirmed.
- DeliveryTransport by our team, crane if required.
- InstallationConnection, fill and start-up guidance.
- HandoverWalk-through, chemistry intro and documentation.
- SupportOngoing maintenance and warranty contact.
Keep your spa performing at its best
Regular water care and scheduled maintenance extend the life of your spa and reduce running costs.
Scheduled visits
Professional maintenance every 3–6 months.
Water chemistry
Analysis and product advice for clean, balanced water.
Accessory supply
Chemicals, covers, filters and spare parts available.
Choose the level of support you need
Delivery only
Transport and crane placement at your specified location.
Delivery + installation
Placement, connection, first fill and start-up walk-through.
Full service
Site check, delivery, installation, chemistry setup and first maintenance visit.
Built to last — backed by warranty
Earth Spas come with a clear warranty covering shell, components and installation labour.
Shell
10-year structural shell warranty.
Components
2-year parts and component warranty.
Labour
1-year installation labour warranty.
Submit a service or repair request
Describe what you need and we will follow up within one business day.